Please be careful when exchanging your ticket!
Posted Date: 2022/03/30
Beltora is easy and a great deal, but I thought I could just show my phone based on other people's comments. However, you need to show it at the counter in advance to exchange it for a ticket. At the counter, they had the information ready and quickly issued the ticket with just the number. It was good that it wasn't crowded.
At the end of March, it seems to be the time for teachers' assignments and departures. Of course, there were paper streamers, and at the port, there was a grand send-off wit… Beltora is easy and a great deal, but I thought I could just show my phone based on other people's comments. However, you need to show it at the counter in advance to exchange it for a ticket. At the counter, they had the information ready and quickly issued the ticket with just the number. It was good that it wasn't crowded.
At the end of March, it seems to be the time for teachers' assignments and departures. Of course, there were paper streamers, and at the port, there was a grand send-off with a brass band and dancing placards. It reminded me of my time on foreign routes 30 years ago. Tears (of emotion). 簡単で、お得なベルトラですが、他の方の「携帯を見せるだけ」との書き込みでそのまま入れるものと思っていましたが、窓口で事前に見せて、切符に変える必要があります。
窓口では、事前に情報があり、番号だけで速やかに発行してくれました。ただ、混雑していなかったからよかったけれど。
３月の末で、先生方の赴任、離任でしょうか。紙テープはもちろん、港でブラバンや踊りプラカードお見送りが盛大に行われていました。
３０年前の外国航路出向を彷彿しました。涙（感動）
At the end of March, it seems to be the time for teachers' assignments and departures. Of course, there were paper streamers, and at the port, there was a grand send-off wit… Beltora is easy and a great deal, but I thought I could just show my phone based on other people's comments. However, you need to show it at the counter in advance to exchange it for a ticket. At the counter, they had the information ready and quickly issued the ticket with just the number. It was good that it wasn't crowded.
At the end of March, it seems to be the time for teachers' assignments and departures. Of course, there were paper streamers, and at the port, there was a grand send-off with a brass band and dancing placards. It reminded me of my time on foreign routes 30 years ago. Tears (of emotion). 簡単で、お得なベルトラですが、他の方の「携帯を見せるだけ」との書き込みでそのまま入れるものと思っていましたが、窓口で事前に見せて、切符に変える必要があります。
窓口では、事前に情報があり、番号だけで速やかに発行してくれました。ただ、混雑していなかったからよかったけれど。
３月の末で、先生方の赴任、離任でしょうか。紙テープはもちろん、港でブラバンや踊りプラカードお見送りが盛大に行われていました。
３０年前の外国航路出向を彷彿しました。涙（感動）
Machine translated from Japanese
Reply from the operator
Dear tea-bo,
Thank you for using Veltra.
We sincerely apologize for any concerns caused during the exchange for your boarding tickets. We understand that this may have made you feel uneasy as your boarding time approached. We deeply regret this situation.
To ensure that all our customers are clearly informed about the need to present their vouchers at the counter for ticket exchange before boarding, we will review the information on our website.
Thank you very much for sharing your valuable experie… Dear tea-bo,
Thank you for using Veltra.
We sincerely apologize for any concerns caused during the exchange for your boarding tickets. We understand that this may have made you feel uneasy as your boarding time approached. We deeply regret this situation.
To ensure that all our customers are clearly informed about the need to present their vouchers at the counter for ticket exchange before boarding, we will review the information on our website.
Thank you very much for sharing your valuable experience.
Veltra tea-bo様
ベルトラをご利用いただきありがとうございます。
乗船チケットへの引き換えに際しまして、ご心配をおかけしてしまい申し訳ございませんでした。
ご乗船のお時間が迫っているところ、ご不安なお気持ちにさせてしまったことと存じます。
重ねてお詫び申し上げます。
ご利用いただくすべてのお客様に、ご乗船前に窓口でバウチャー提示をしチケット引き換えが必要であることが明確に伝わるよう、掲載ページの見直しをいたします。
この度は貴重な体験談のご投稿をいただきまして誠にありがとうございます。
ベルトラ
Thank you for using Veltra.
We sincerely apologize for any concerns caused during the exchange for your boarding tickets. We understand that this may have made you feel uneasy as your boarding time approached. We deeply regret this situation.
To ensure that all our customers are clearly informed about the need to present their vouchers at the counter for ticket exchange before boarding, we will review the information on our website.
Thank you very much for sharing your valuable experie… Dear tea-bo,
Thank you for using Veltra.
We sincerely apologize for any concerns caused during the exchange for your boarding tickets. We understand that this may have made you feel uneasy as your boarding time approached. We deeply regret this situation.
To ensure that all our customers are clearly informed about the need to present their vouchers at the counter for ticket exchange before boarding, we will review the information on our website.
Thank you very much for sharing your valuable experience.
Veltra tea-bo様
ベルトラをご利用いただきありがとうございます。
乗船チケットへの引き換えに際しまして、ご心配をおかけしてしまい申し訳ございませんでした。
ご乗船のお時間が迫っているところ、ご不安なお気持ちにさせてしまったことと存じます。
重ねてお詫び申し上げます。
ご利用いただくすべてのお客様に、ご乗船前に窓口でバウチャー提示をしチケット引き換えが必要であることが明確に伝わるよう、掲載ページの見直しをいたします。
この度は貴重な体験談のご投稿をいただきまして誠にありがとうございます。
ベルトラ
Machine translated from Japanese
